Reservation

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Reservation

Last UPdate : 2024/09/01

We believe that opting for homestay,camping or eco-lodges can greatly involve local communities which in turn helps in the protection of natural habitats.

In every tour plan, particularly for birding tours, we include well-regarded hotels based on location, activities, and the level of comfort you desire. For example, staying at a nearby hotel is often preferred for early morning birding.

If you have specific requests for particular hotels, lodges, or camping sites, or if you require special facilities, we will do our best to accommodate them in your tour.

Once we receive your email, we will reply with a suggested tour plan. This plan will outline the destinations, activities, accommodation, pricing, and other details.

We will then discuss and make any necessary adjustments to finalize the tour plan.

After agreeing on the final tour plan which includes the itinerary, dates, price, and terms & conditions, you must confirm the booking by email.

Upon confirming the booking, you will need to send a down payment of 30% of the total tour price. This payment should be made within one week of submitting the booking form.

If the reservation is made within 30 days of the tour start date, the full payment must be made.

We strongly encourage booking your tour at least 40 days before the start date. During peak season high-quality accommodations are often reserved well in advance.

Once we receive your down payment, we will secure your accommodation and send you a confirmation along with travel guidelines. This process usually takes about a week from the time we receive the down payment.

The full payment must be completed at least 30 days before the tour start date.

You are also welcome to discuss and adjust your payment plan with us after consultation.

Please feel free to contact us at any time, and we will do our utmost to address your needs and resolve any issues you may have.

Terms & Conditions

Agreement Duration

Our tour agreement becomes effective only once “Birdtrails Sri Lanka” has received both the completed booking form and the corresponding reservation deposit. If the booking is made within 30 days of the tour start date, full payment is required.

Deposit for Booking

A deposit of 30% of the total tour price is required to secure a booking. This deposit is non-refundable and will be applied toward the final payment.

Remaining Payment

The remaining payment is due 30 days prior to your tour date. The final price quoted for the tour is based on the agreed schedule, and any changes to the schedule may result in additional charges.

Tour Cancellation and Refund Policy

We handle all cancellations with understanding. However, given the nature of these tours, we reserve the right to impose the following maximum charges if participants cancel for any reason:

If cancellation occurs more than 30 days before the tour start date, 25% of the reservation deposit will be charged, and 75% of the deposit will be refunded.

If cancellation occurs 30 days or less before the tour start date, 40% of the total tour price will be charged, and 60% of the total price will be refunded.

Rescheduling or Modifying a Tour

Postponing tours due to reasons beyond the participants’ control is always permissible. We can discuss and adjust the tour plan accordingly.

In the event of a postponement, “Birdtrails Sri Lanka” reserves the right to modify or substitute tour itineraries or arrangements due to circumstances beyond our control.

Travel Insurance

Tour participants are required to obtain their own travel insurance. We recommend comprehensive coverage. You acknowledge and accept that the tour may involve inherent risks and could take you through remote areas, potentially subject to unfavorable political, environmental, health or climatic conditions.

LOCATION
Thilina Lakmal ,
Nadukarawatta ,
Sandalankawa , Sri Lanka

24/7 ASSISTANCE
+(94) 77 169 12 15
+(94) 77 928 98 87